Configuring a backup schedule took only seconds to complete. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Just pick the time and frequency to back up important files. If you find that wd smartware not backing up large files in the pending backup list, then you can switch to aomei backupper standard, a free backup software designed for windows 1087. For example, you may have lost a file, or you want to see files from a week ago. Jan 17, 2012 my western digital my passport hard drive has not backed up my data despite being connected to my laptop all the time. Whether youre using a my passport, my book or even my cloud, wd.
Wd quality inside and out my book external drives are the worlds best selling drives. You can retrieve individual items, multiple items, shares, or if your. The my passport drive that you want to back up files to or retrieve files from when. Wd smartware files pending backupwhy files not backed up. How to back up a windows computer with wd smartware youtube. If you do not do it, then files and folders from wd external. I recently made a purchase of wd 4 tb my book for backing up all my files. Why are some files not visible on my external hard drive.
It is extremely easy to set up, and since wd my cloud is wireless, you do not have to connect any equipment to the computer itself, or even remember that you have a backup. How to recover data from western digital wd hard drive. My western digital my passport hard drive has not backed up. Tips for getting started with the wd my book backup drive mikes. How to back up windows 10 with western digitals my passport. My western digital my passport hard drive has not backed up my data despite being connected to my laptop all the time. If yes, you can refer below article to check the list of files not backed up using wd backup. My book western digital opslaan western digital store. Yes, tried re install from software on passport drive, and also re install from. Wd my book essentials driver for windows download the drive is the same height as its predecessor 6. Transferring pictures into a western digital passport is a great way to back them up for safe keeping. If the files and folders you want to back up are in a dropbox account and you have not configured the account for access by the wd backup software see.
The missing files range from pictures to words documents and even pdfs. Cant update firmware and software as per instructions on the wd website more importantly, after the initial set up and backup of my files, the backup on my my book essentials 750gb hddmodel wdbaaf7500bknesn does not workalthough my computer. Wd backup cannot select any folders wd software wd. Its also a good choice for you to retrieve files from wd passport or other wd hard drive if youve backed up in advance. If you used wd smartware to backup your computer, you just have to access the drive start computer my book and you will see a folder that says wd smartware. Before starting a backup, it will create a snapshot of all the files that you determine to backup, so it will not go wrong when the files being backed up is in use. Im checking one folder that has files added to it almost daily on c. I have been using the wd smartware software for my wd my cloud device i have it set to backup on the go. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever. How to back up an existing backup made with western. But files and folders present in wd external hard drive is not safe. Store files securely with this 4tb western digital my book hard drive. My thinking is that this is because the latter was backed up using wd proprietary software that acronis cannotwont use a.
When i use the backup and restore windows 7 option, select the wd. Automatic backup software wd backup works quietly in the background to help protect your data with minimal resources from your pc. To fix this issue, you should check the following things. My computer died and i need to restore the back up file to the computer. My western digital my passport hard drive has not backed. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. How to fix wd my passport access denied in windows 1087. Western digital hard drive data recovery definitive guide. How to transfer pictures into a western digital passport.
How to see files that are in my book essential wd community. Wd smartware backs up your files in a folder on the my book drive called \wd. Discus and support installing wd backup on windows 10. Wd smartware, which you can use to make a full backup of your wd hard disk to get prepared for accidental data loss. Passport drive not backing up external drives for pc wd. Buy wd my book 1tb external hard drive storage usb 3. Get back missing files and folders from wd external hard drive.
Restoring backup file from wd live book microsoft community. Transfer pictures into a western digital passport with help from an awardwinning. The screen says the my book has the files on it but how do i see exactly what files are on the my book. Fix and repair wd my passport ultra not detectedshowing up. From the installation complete dialog, click back up files with wd backup click on the wd backup desktop icon. Then click on recover and check on files you want to restore. My sister recently came across an older wd my book 500gb external harddrive she purchased around 20092010. Make sure wd backup is allowed and not blocked by antivirus software. How to back up an existing backup made with western digital. Set your own schedule to back up updated files or new folders automatically. Wd smartware visual backup software provides a visual display of your backup as it happens so you know your data is safe. Files cannot be backed up and wd backup does not see my drive.
I too am a relatively new user to the my book essential, 1t. Using the wd tools i have verified there is no problem with the drive. When you create a backup plan, you specify the backup. When trying to do so, i discovered that only a very small portion of the files were transferred, these being the odd backups i had performed manually. Apr 17, 2020 after the scanning process is finished, the recovered file type will appear on the left side of the window. Oct 15, 2015 i too am a relatively new user to the my book essential, 1t. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Im 95% sure my stuff which used a lot of the memory is still on there as her stuff requires very little memory and the memory is. You may sometimes want to retrieve files and other items backed up on the my book live drive.
Feb 19, 2012 help retriving files from wd my book essential by sudsy 1 feb 19, 2012 12. Fix wd my passport ultra not detectedshowing up easeus. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. My wd my book external drive, i can access it, and only a few files are visible, most of the folders which used to have files in them show 0 bytes and are empty.
Installing wd backup was easy, and of course, all the software and user manuals are on the drive itself. Installationget online installation help for your wd product or software. After the scanning process is finished, the recovered file type will appear on the left side of the window. The select your wd storage device or cloud service dialog shows all of the hardware devices and cloud service accounts that you can use for a backup. I have made a few posts about my book essentials not working but have not had any feedback on how to remedy it. Wd smartware continuous backup not working quick fix. Help retriving files from wd my book essential by sudsy 1 feb 19, 2012 12. I have seen that a lot of people have this problem. How the backup function works backing up files how the backup function works the wd backup software is a scheduled backup application that automatically backs up the files that you select on the schedule that you specify. I am at work but not connected to the internet, do i need to be to see my backed up files.
Acronis true image wd edition backs up your files on a system level, so a copy of your entire operating system, applications, settings and files are always close at hand. Oct 24, 2018 when trying to do so, i discovered that only a very small portion of the files were transferred, these being the odd backups i had performed manually. Help retriving files from wd my book essential february. This is my second my book my first one is a 1 tb yes that old. Whenever you add or change a file, its instantly backed up. Backing up a my book live drive with safepoints on page 85. This western digital my book hard drive offers builtin 256bit hardware encryption and optional password protection for peace of mind.
Actually, this issue is mainly shown in two situations. Finally click on ok to recover files from wd my book external hard drive easily. Put your digital life on the sleek, high capacity my book essential external hard drive. How to take a full backup of windows 10 on an external. When i click my computer in the select files to backup dialog, i get nothing. The my book is come with install guide, us plug, usb cable, uk plug, power break, and rubber feet. Password protection secures your drive use wd security to set password protection and hardware encryption and protect your files from unauthorized use or access. I am more than angry that 1 tb worth of pictures are on this backed up and there is no way to. I just bought a my book essential ande not being too computer savy, finally got it to backup my files. Western digital, wd, the wd logo, my book and my passport are registered trademarks and my passport essential. The wd smartware is included on the hard drive itself. Occasionally, i too am facing the same issue you describe. Is there a possible way that can help me to repair the. For some reason though my back up of backup simply does not back up all files.
The system category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Tried to restore the files on the new computer and when i choose the files it tells me. After it was recognized by my surface book and software was installed, i opened the wd app. Setting up and install of the program was the easy part of the process. I open up the my book in windows explorer by the way i am using windows 7 but do not see where the files are stored. My book not backing up what its supposed to wd community. Help me get my data off a wd mybook techspot forums. Looking at wd software pro, backup tab, i see files on my c. All in all, smartware makes automatic backups simple and painless. It seems to selfclear occasionally, and it only comes up with just a few files from word 2007 andor excel 2007.
Cant access backed up files from a previous computer wd. How to take a full backup of windows 10 on an external hard drive. Open it, on the home tab, selected a drive to be the backup target, and then clicked on the backup tab. Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the wd smar tware pro software. Files not backed up external drives for pc wd community. My book duo user manual about your wd storage device 2 select the scheduled backup option to automatically back up your files at specified intervals. When i go to retrieve my data from the drive, i can see about 750 gb of data but the drive does not give me the option to move it over to my pc. Once installed, smartware will scan your computer defaults to drive c. Sorry no help, im not properly backed up either, so at least you helped remind me to do more secure backups. The wd hard drive failed to show up on my pc and i couldnt access saved data either.
How do i view my files that i backed up wd software wd. Western digital my book studio user manual pdf download. How to recover files from wd my book external hard drive. I have used a wd external hard drive on my gateway computer, which uses windows vista. Apr 01, 2016 if you find that wd smartware not backing up large files in the pending backup list, then you can switch to aomei backupper standard, a free backup software designed for windows 1087. So i realize i have to open then software, i click the icon and see the two drives i do let it backup what it showed needed it. Files that are not backed up include system files, program files, applications, working files, and any files that are stored in a temp folder. I thought i could just bring over all of my files of music and pictures. Wd smartware, configure your first backup and even restore your files. I just bought a new system today and all my data was backed up on my wd book. My laptop graphics card has failed today and i went to load my backed up files onto a replacement laptop but nothing was there. To allow proper ventilation, do not block any of the device enclosures air slots.
It seems that the backups done using the wd software did not backup. I backed up my windows 10 computer to a wd book live drive. Jun 30, 2018 wd my book essentials driver for windows download the drive is the same height as its predecessor 6. You can set it to run automatically to your schedule. If any files could not be backed up, the wd smartware software displays a. During the process i get a message that says it cannot see a target drive. Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the. Mar 14, 2019 if yes, you can refer below article to check the list of files not backed up using wd backup. You store your vital data in the wd my book hard drive, if you encountered the data loss, you must be hopeless.
I cannot figure out how to access my photos etc because there is only a string of numbers and dates when i click on the hard drive,c,users, my name, etc. There are a number of reasons that may lead to the data loss, maybe because of the hard drive crash or even permanently deleting important data directly but mindless. Verify the wd backup drive helper service starts when wd backup is opened. Install guide take up your installation process easy. Cannot run backup to wd my book after installing 360 v 5. With up to 8tb of capacity, youll have all the room to keep your favorite photos, videos, music and important files. But looking at my book using windows exploring, those files are not present. One folder from instance has 29 files in my documents of the pc and the mycloud only has 20 of those documents. Its 5 gbps data transfer rate enables fast copying of files, and its automatic backup software can be set to fit any schedule. When i highlight all the files and folders, it shows about 8. By using zinstall fullback and my cloud together, you get a complete, automatic, always on backup of your entire windows 10 pc, including all programs, settings and files. Caution message indicating the number of files involved view link that you can click to see a list of the files and the reasons they were not backed up some applications and running processes can keep files from being backed up.
Its so fun to pull up family photos no matter where i am. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Tips for getting started with the wd my book backup drive. Western digital my book variety has a number of tiers cuisines for. Transfer a 2hour hd movie in just 3 minutes instead of minutes. My wife plugged it into her mac to put some of her documents on it and now only the stuff she added to it shows up initially. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport.
I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. Files that are not backed up include system files, program files, applications, working files, and any files that are stored in a. Wd smartware continuous backup not working id like to create an autobackup with my wd smartware, but i have some encountered some backup issues. Is it possible that my book is analyzing the 101 gigabytes of not backed up files and trying to figure out how to back them up. Open it, on the home tab, selected a drive to be the backup target, and then clicked on.
With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. Back up automatically the my passport drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. Securely access your photos, music and files from anywhere. After i connected the drive to my laptop with the included usb 3. Read speeds up to 2000mbs to decrease load times and get you into the game faster. The wd my book is still running and has stalled for the last hour or so at 776 gigabytes backed up and 101 gigabytes not backed up. Wd smartware automatic backup software works quietly in the background to help protect your data using minimal pc resources. Ensure the wd drive is connected directly to the computer. If your product is not listed above, please visit the product page. When i spoke to wd a few weeks back, they were pretty adamant about erring on the side of total security.
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